Privacy Policy

Blueprint Building Services LLC (doing business as "Blueprint Home Services," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at blueprinthomeservice.com or engage our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request an estimate on our website
• Call us by phone or communicate with us via email
• Sign a service agreement or contract
• Apply for financing through our financing partners

The types of personal information we may collect include:

• Contact Information: Name, phone number, email address, and mailing or property address
• Service Information: Details about your roofing or solar project, property characteristics, and service preferences
• Financial Information: Payment details processed through secure third-party payment processors; we do not store credit card numbers on our servers
• Communication Records: Records of our communications with you, including emails, phone call notes, and form submissions

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery: To provide the roofing and solar services you request, including scheduling inspections, preparing estimates, and completing projects
• Communication: To respond to your inquiries, provide project updates, and send appointment reminders
• Marketing: To send you information about our services, special offers, and promotions that may be of interest to you (you may opt out at any time)
• Business Operations: To manage our business, maintain records, process payments, and fulfill our contractual obligations
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. SMS/Text Message Consent and Disclosure

By providing your phone number and opting in to receive text messages from Blueprint Home Services, you consent to receive SMS/text messages related to your service inquiry, appointment scheduling, project updates, and promotional offers. Message and data rates may apply. Message frequency varies based on your interactions with us.

You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us. You may also opt out by calling us at (520) 812-7451 or emailing Office@blueprinthomeservice.com.

Your consent to receive text messages is not a condition of purchasing our services. We will not share your phone number or text messaging consent with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

• Essential Cookies: Required for basic website functionality, such as page navigation
• Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics), including pages visited, time spent on site, and referring sources

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

5. Third-Party Services

We may use third-party services to help us operate our website and business. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. Third-party services we may use include:

• Google Analytics: Website traffic analysis and reporting
• Form Processing Services: To securely process contact form submissions
• Financing Partners: To process financing applications on your behalf
• Payment Processors: To securely handle payment transactions

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• With service providers who assist us in operating our business (as described above)
• With your insurance company, at your request, when processing an insurance claim related to our services
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Blueprint Building Services LLC, our customers, or others

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records are retained for a minimum of seven years after project completion to support warranty claims and legal obligations. Contact form submissions are retained for up to three years. You may request deletion of your personal information at any time (see "Your Rights" below).

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Opt-Out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism in our emails

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Blueprint Building Services LLC
• 4235 W Ina Rd #121, Tucson, AZ 85741
• Phone: (520) 812-7451
• Email: Office@blueprinthomeservice.com